Service & Support

SERVICE

While YObykes do not have any major mechanical moving components (engine, gear box, etc.), service support requirements is much lesser than the conventional petrol vehicle. However, we are committed to provide prompt after-sales service and genuine spares for your YObykes, if required, through our wide spread dealer network being developed across India.

SUPPORT

Battery‬‬ is like the fuel tank in ‪YObykes‬‬ and requires refilling by the means of charging. Before riding it for the first time it is essential to charge the battery for 6-8 hours using the supplied charger. In order to charge the battery remove the protective cover from the charging socket, then plug in the charger into the charging socket, before plugging the charger into a wall power socket. Generally recharging time is around 6 to 8 hours.

There is an indicator light provided on the charger body which will turn red while charging and will turn green when charging is complete. The charger has been provided with a safety feature to avoid overcharging of batteries and thereby enhance the battery life. YObykes are powered by four 12V, 12Ah or 12V, 20Ah, 24Ah, 33Ah & 40Ah batteries wired in series to provide 48 volts. All batteries charge simultaneously.

Key points to improve Battery Life

It is recommended to charge YObykes as and when you get an opportunity to charge and avoid complete discharge in use
You should charge YObykes if it has not been used for 3-4 weeks or more
Always charge the battery in dry and ventilated place to clear the gases emitted from the batteries
Battery should not be stored in discharged condition for any length of time
Always use ET supplied / approved charger

Things to avoid

Do not expose the battery to heat, fire or water
Do not keep the battery in discharged condition for any length of time
Do not try to dismantle the charger or the battery
Do not expose the battery to extremely high or low temperatures
Keep the battery out of children’s reach
Ensure that the power switch is OFF when you are charging YObykes
Stop charging if any burning smell or overheating is observed

Tips to improve Range

Avoid overloading and over speeding as this will reduce the range substantially
Avoid fast acceleration; a racing start at full acceleration can drain the energy from the battery faster, hence you should start off gradually
Maintain the correct tyre pressure, under-inflation of the tyres can waste energy due to increased rolling resistance of the tyres
Turn off the power whenever you are not using YObykes such as road crossings etc., take advantage of easy starting feature of YObykes and switch it off until required
Drive cost consciously, anticipate traffic condition and avoid frequent and unnecessary braking

Lubrication

Regular cleaning and lubrication of all moving parts is a must. The parts open and exposed to the atmosphere e.g. chain, axles, pedal pivots, etc. need lubrication. Need-based lubrication is suggested for YObykes. Dusty and rainy conditions will require more frequent lubrication.

Any general purpose lubricant such as Active 4T (Castrol) or MP3 Grease can be used, an oil-can may also be used to lubricate YObykes
Lubrication is required for all bearing fittings such as front and rear axles, handle/steering and frame joints, bearings on central pedal axle, pedals, brake lever joints, chain (with grease), etc.
Excess oil or grease should be cleaned with the help of a cloth

Just as YObykes keep your city clean & green, make sure you keep YObykes clean!

The vehicle should be cleaned at regular intervals by wiping with damp cloth
Strong detergents should be strictly avoided, mild detergents may be used in diluted condition
Water under pressure should not be used for cleaning as this may damage the electrical components

Service & Support

SERVICE

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